Empire Workforce Solutions, Hayward Branch
Empire Workforce is looking for a Customer Service Representative for one of our clients located at Oakland.
- Pay rate: $21 – $23
- Location: West Oakland
- Temp – to Hire
- Schedule: Monday – Friday 8am – 5 pm
Qualifications
- 6+ month of customer service experience
- Strong computer, typing and 10-key skills
- Experience with Microsoft Office
- Transportation experience
- Excellent verbal and written communication skills
Responsibilities
- As the Customer Service Representative, you will provide professional customer service to both internal and external customers, as well as collaborate with customers and service center personnel to resolve issues
- Bill shipments pursuant to applicable tariffs and pricing agreements
- Recognize and resolve documentation errors
- Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
- Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
- Process over, short and damaged freight and related documentation for customer resolution
Call or text us to schedule an interview at 510 463 1962