Branch Manager
Responsibilities include, but are not limited to the following:
- Manages the day-to-day operations in the branch office, ensuring that the highest level of service, sales and professionalism are offered to clients and team members.
- Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the branch.
- Hire and train new team members.
- Continuously provide training, coaching and mentorship to your team.
- Conduct daily meetings to review job orders and determine desired outcomes.
- Monitors and controls expenses to meet budget guidelines.
- Monitors and controls client invoices.
- Leads and manages a sales team toward accomplishing results including revenue growth, increasing and maintaining high gross margins and expanding the client base.
- Participate in sales efforts through cold calls, marketing emails, and development of client relationships.
- Reach out to potential clients and upsell to current clients to gain additional market share.
- Execute business initiatives in accordance with the directives from the executive team.
- Gains market intelligence by gathering competitor information.
- Oversees applicant process and client follow-up.
- Participates in job fairs and networking events.
- Builds candidate pool by via job postings, resume searches, connecting with resources within the community.
- Ensuring client orders are being filled in a timely fashion.
- Maximize client satisfaction and sales by maintaining relationships with major clients and prospects.
- Keep accurate records of all client pricing, sales, mark-ups, and activity reports supported by the branch office and Sales Representatives.
Branch Manager Job Description
- Work with Sales Representative regarding business proposals and presentations.
- Enforce that Empire Workforce Solutions risk management policies are being followed and in compliance.
- Ensures that office is compliant in all federal, State and local regulations and company policies and procedures.
Education & Skills
- High School Diploma/GED required.
- Prior management experience, preferable in the staffing industry.
- Manufacturing/Production environment experience.
- Experience with Recruiting and Payroll Process (preferred, but not mandatory.)
- Proficient with Microsoft Office (MS Office, Excel, PPT and Word).
- Knowledge of VMS Systems, a PLUS.
- Must have strong client relations and customer service skills.
- College degree preferred.
Abilities & Knowledge
- History of growing and retaining a pool of candidates/employees.
- Strong problem-solving and Team-Building skills.
- Driven and Self-Motivated.
- Strong verbal, written communication, and presentation skills; including ability to communicate with executive team.
- Experience in sales, recruiting/hiring and staffing required.
- Bilingual (desired, but not required)