Branch Manager

Branch Manager



Responsibilities include, but are not limited to the following:

  • Manages the day-to-day operations in the branch office, ensuring that the highest level of service, sales and professionalism are offered to clients and team members.
  • Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the branch.
  • Hire and train new team members.
  • Continuously provide training, coaching and mentorship to your team.
  • Conduct daily meetings to review job orders and determine desired outcomes.
  • Monitors and controls expenses to meet budget guidelines.
  • Monitors and controls client invoices.
  • Leads and manages a sales team toward accomplishing results including revenue growth, increasing and maintaining high gross margins and expanding the client base.
  • Participate in sales efforts through cold calls, marketing emails, and development of client relationships.
  • Reach out to potential clients and upsell to current clients to gain additional market share.
  • Execute business initiatives in accordance with the directives from the executive team.
  • Gains market intelligence by gathering competitor information.
  • Oversees applicant process and client follow-up.
  • Participates in job fairs and networking events.
  • Builds candidate pool by via job postings, resume searches, connecting with resources within the community.
  • Ensuring client orders are being filled in a timely fashion.
  • Maximize client satisfaction and sales by maintaining relationships with major clients and prospects.
  • Keep accurate records of all client pricing, sales, mark-ups, and activity reports supported by the branch office and Sales Representatives.

Branch Manager Job Description

  • Work with Sales Representative regarding business proposals and presentations.
  • Enforce that Empire Workforce Solutions risk management policies are being followed and in compliance.
  • Ensures that office is compliant in all federal, State and local regulations and company policies and procedures.

Education & Skills

  • High School Diploma/GED required.
  • Prior management experience, preferable in the staffing industry.
  • Manufacturing/Production environment experience.
  • Experience with Recruiting and Payroll Process (preferred, but not mandatory.)
  • Proficient with Microsoft Office (MS Office, Excel, PPT and Word).
  • Knowledge of VMS Systems, a PLUS.
  • Must have strong client relations and customer service skills.
  • College degree preferred.

Abilities & Knowledge

  • History of growing and retaining a pool of candidates/employees.
  • Strong problem-solving and Team-Building skills.
  • Driven and Self-Motivated.
  • Strong verbal, written communication, and presentation skills; including ability to communicate with executive team.
  • Experience in sales, recruiting/hiring and staffing required.
  • Bilingual (desired, but not required)
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